Shipping policy

Orders over $75 ship free to U.S. addresses by USPS. USPS does not guarantee delivery; though the expectation is that Priority will arrive in 2-3 business days, this is not guaranteed. For more reliable, but NOT guaranteed, delivery select UPS as your shipping method - see details below. Free shipping applies to all orders shipped to USA addresses.

NOTE: UPS will not guarantee delivery times during COVID and will not refund shipping charges on orders delivered later than a projected delivery date. As such, we will not refund UPS charges paid due to late deliveries. 

SHIPPING GUIDE BELOW - CALL 888-475-4929 IF YOU HAVE QUESTIONS 

SUMMER SHIPPING:  Duri3-Day Select for Thursday delivery.
ng summer we will only be shipping two days a week.  Those will most likely be Monday and Thursday.  All hours below are for winter shipping. 

  • GROUND SHIPPING DELIVERY DATES VARY WITH DISTANCE FROM OUR COLORADO WAREHOUSE 
  • For orders placed Friday PM, and Sat/Sun through Monday before 1:00 PM EST, select:
    • Next Day Air for Tuesday delivery.
    • Second Day Air for Wednesday delivery.
    • 3-Day Select for Thursday delivery.
  • For orders Monday PM through Tuesday before 1:00 PM EST, select:
    • Next Day Air for Wednesday delivery.
    • Second Day Air for Thursday delivery.
    • 3-Day Select for Friday delivery.
  • For orders Tuesday PM through Wednesday before 1:00 PM EST, select:
    • Next Day Air for Thursday delivery.
    • Second Day Air for Friday delivery.
  • For orders Wednesday PM through Thursday before 1:00 PM EST, select:
    • Next Day Air for Friday delivery.
  • Orders placed Thursday AFTER 1:00 PM EST will ship on Friday.
  • REMINDER THAT UPS NO LONGER GUARANTEES DELIVERY - MISSED DELIVERY DATES ARE NON-REFUNDABLE.

USPS Shipping:

Orders to U.S. addresses under $10 ship for a flat rate of $4.99, orders from $10-$20 ship for a flat rate of $5.99, orders from $20-$50 ship for a flat rate of $6.99, For orders to USA addresses, orders for items weighing under 1 pound will ship USPS First Class; orders 1 pound or more will ship USPS Priority.

We strive to ship orders in 24 - 48 hours. Standard shipping is USPS. USPS-shipped orders placed before noon will likely ship on the same day. Most orders after noon will ship the day after the order is placed. If you have any special/urgent requests please contact us and we will do our best to honor them.

UPS orders must be placed before 1:00 PM EST to be shipped same day. Same day shipping may be possible after 1 PM but you must call to confirm. How are shipping days counted? First note that a business day does not include Saturdays, Sundays or major holidays (e.g., Christmas), and the day you ordered does not count as a business day.

  • UPS Ship Dates: Order placed by noon EST on Monday ships Monday; order placed after noon Monday ships Tuesday, but may ship Monday if confirmed by phone; orders placed after 1 PM Monday are not likely to be able to be shipped same day and would ship on Tuesday. Our UPS pickup is 3 PM, Mon-Fri.
  • Saturday is not a UPS delivery day, Monday through Friday only. Saturday delivery incurs additional charges payable separately and in advance by telephone or by electronic invoice. It may be possible to ship a UPS on a Saturday for overnight (only) delivery on Monday; call to confirm, additional charges will apply.
  • UPS Example 1: A package shipped on Monday that takes 2 business days would arrive on Wednesday, the second business day after the ship date.
  • UPS Example 2: A package shipped on Friday that takes 2 business days to arrive would arrive on Tuesday, as you do not count the day shipped as a business day, Saturday does not count, but Monday counts as a business day.

Again to be clear, a UPS ship date is valid if the order is placed before 1 PM or email/voice confirmation is obtained by a RaceWax representative.

Foreign shipping is by USPS First Class, Priority or Express.

  • First Class delivery is 2-4 weeks.
  • Priority delivery is 6-10 business days.
  • Express delivery is 3-5 business days.
  • Liquid products in pressurized containers (e.g., Swix Rocket Spray) cannot be shipped to foreign countries.
  • Customs forms will display the actual purchase amount and shipments will not be marked as gifts.
  • Any duty or fees that may be imposed by your country's customs office is your responsibility; these fees are not included in the price.
To view real-time shipping costs to foreign countries add items to cart, open the cart (upper right of page) and enter your destination information.